Lulu Exchange Review: remit.ae's Definitive Review 2023
Lulu Exchange is an excellent money transfer provider (0/10) and is highly recommended by the experts at remit.ae. Serving over three million customers across the globe, Lulu Exchange is trusted and highly credible.
What remit.ae Likes About Lulu Exchange
- Lulu Exchange is a UAE-licensed exchange house and part of Lulu Financial Holdings.
- Offers bank transfers, cash transfers, and mobile wallet options for select corridors.
- Verify current exchange rates, fees, branch availability, and service options directly with Lulu Exchange before sending.
What remit.ae Dislikes About Lulu Exchange
- Provider information only — remit.ae has not verified comparative scores for Lulu Exchange.
- Exchange house rates are set at the branch or via their official app — always verify before sending.
If you want your recipient to receive their money in cash or via a mobile wallet, you can't go wrong with Lulu Exchange, as it consistently offers some of the industry's top rates if you're looking for payouts by these methods.
Key Facts About Lulu Exchange
Trust & Credibility
Ratings pending verified data. remit.ae has not published verified scores for this provider.
Can I Trust Lulu Exchange?
Moving over $5 billion across the globe for more than 3 million customers annually, Lulu Exchange is a well-established money transfer provider that has been in the field for 10 years.
Check the provider's official site for licensing, availability and terms applicable to your country.
Service & Quality
Ratings pending verified data. remit.ae has not published verified scores for this provider.
Lulu Exchange's Service Quality
Lulu Exchange is straightforward to use, conveniently offering users a variety of pay-in and pay-out options and easy-to-reach customer service.
remit.ae's Impressions During Our Test
Lulu Exchange's ease of use makes it quite easy to open an account and send money, though its rather dated website design sometimes gets in the way, especially when it comes to changing the destination country. Despite the dated design, however, Lulu Exchange is pretty good at putting what its users need front and center.
Fees & Exchange Rates
How much does Lulu Exchange cost?
The cost depends on the amount you send, pay-in and pay-out methods, and destination. We remit.aer the exchange rates for Lulu Exchange constantly to ensure the fees are transparent and fair compared to mid-market rates.
Customer Satisfaction
Ratings pending verified data. remit.ae has not published verified scores for this provider.
Lulu Exchange Complaints
- A few customers had a bad experience with Lulu Exchange, especially when cancelling their transaction and waiting for a refund.
- On some occasions, the money took a bit longer to arrive than expected, normally because of banking hours in the receiving country.
- Some customers complained that there were many requirements (bank information and personal identification) before making a transfer (note: these are legal obligations and therefore not Lulu Exchange's fault).
Notably, Lulu Exchange responded to user feedback online with an offer to look into and resolve the issues for the reviewer.
FAQ About Lulu Exchange
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Why You Can Trust remit.ae
Our recommendations are built on rock-solid experience.
- We've reviewed 50+ money transfer providers
- We've made 100+ test transfers
- Our writers have been testing providers since 2013